Serving Bay, Gratiot, Isabella, Midland, & Saginaw Counties

Business Services Team

Serving Bay, Gratiot, Isabella, Midland, & Saginaw Counties

From customized hiring assistance to help maximizing Pure Michigan Talent Connect, our business services team (BST) representatives are dedicated to meeting the unique hiring needs of employers. Each BST representative services specific industries to develop a level of expertise valued by employers.

Don't have a BST representative? We can help!

More than 4,600 employers throughout the region benefit from a relationship with a BST rep. You should too! Look below to find the individual who services your industry. If you have any further questions or do not see your industry, contact Amy Ames, Business Services Team Leader or Kristen Wenzel, Chief Operations Officer/EO Officer.

Meet the BST

Amy Ames

BST since 2004


Amy is the business services team leader. Her background is healthcare, and she oversees the hiring needs for hospitals in all five counties. Contact Amy if you don’t have a BST rep so she can connect you with the appropriate team member.

Joe Kaczmarek

BST since 2013


Joe has more than five years of experience working with Great Lakes Bay Michigan Works and is a business services specialist in the manufacturing industry within Bay, Saginaw and Midland counties.

Rod Reid

BST since 2012


Rod has been a BST rep since 2012, working in Gratiot and Isabella counties with an industry focus on manufacturing, transportation & logistics, construction and energy.

Chelsey Averill

BST since 2019

Chelsey joined the Business Services Team in 2019. With a Bachelor of Business Administration in Management, she brings an array of experience in the industries she now serves. She is a talent expert and representative for the healthcare, non-profit, education, staffing and childcare industries within Bay and Saginaw counties.

Kim Klein

BST since 2013


Kim has been a BST rep since 2013 and is a talent expert in finance, insurance, information technology, hospitality and retail in Bay, Midland and Saginaw counties.

Jerry Russell

BST since 2017


Jerry is our apprenticeship specialist. He has worked in employment services at Great Lakes Bay Michigan Works! before becoming a BST rep in 2017 and has vast experience in our programs. He is a talent expert in manufacturing, construction, and agribusiness in Bay, Saginaw and Gratiot counties.